100plus88 Terms and Conditions – Complete Guide to Using Our Platform

Welcome to 100plus88. This platform is operated to provide online gaming services to eligible users. This document contains the terms and conditions governing access to and use of the 100plus88 platform, including all games, features, content, and related services.

By accessing or using any part of the 100plus88 platform — whether via the website, mobile app, or any other channel we provide — you are automatically deemed to have read, understood, and agreed to be bound by all terms stated in this document.

If you disagree with any part of these terms, you are advised not to use the 100plus88 platform. Continued use following any amendments to these terms constitutes your acceptance of those changes.

To register and use the 100plus88 platform, you must meet the following eligibility requirements at all times:

• Be at least 18 years old or the legal age of majority recognised by the laws of your jurisdiction of residence, whichever is higher.
• Have the full legal capacity to enter into binding contracts under the laws applicable to you.
• Not a person prohibited from using 100plus88 services by any legal authority, or whose account has previously been suspended or terminated by us.
• Not playing on behalf of another person or as a representative of any third party.
• Play with your own funds and not with money obtained illegally or through activities related to money laundering.

During the registration process, you are required to provide accurate, complete, and up-to-date information. 100plus88 reserves the right to request identity verification (KYC) at any time, and failure to provide the requested documents may result in a temporary restriction or account closure.

You are solely responsible for keeping your account login credentials secure, including your username and password. 100plus88 will not be liable for any losses arising from unauthorised access to your account due to your own negligence in safeguarding your login details.

You agree to:

• Do not share your account credentials with any other party, including family members.
• Notify 100plus88 immediately if you suspect any unauthorised access to your account.
• Ensure that all personal information stored in your account is always accurate and up to date.
• Do not use any automated software, bots, or unauthorised methods to access or use the platform.

100plus88 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Two-factor authentication (2FA) is also available, and we strongly encourage all members to enable it for added security.

100plus88 provides a wide range of deposit and withdrawal methods suited for Malaysian players, including FPX, Touch 'n Go eWallet, GrabPay, DuitNow QR, local bank transfers, and selected cryptocurrencies.

Deposit: All deposits are credited to your account instantly or within a short time depending on the chosen payment method. The minimum deposit is RM10 unless otherwise stated for specific promotions. 100plus88 does not charge any fees for deposits; however, your payment provider may apply their own charges.

Withdrawal: Withdrawal requests will be processed within 1–3 business days upon completion of KYC verification. Funds may only be withdrawn to the same account or payment method used for the deposit, unless special approval is granted by our finance team. The minimum withdrawal amount is RM30 per transaction.

• All withdrawals are subject to standard security checks as part of our commitment to fraud prevention.
• 100plus88 reserves the right to delay withdrawals that require additional verification.
• Funds obtained through fraudulent activity or terms violations will not be processed for withdrawal.

100plus88 offers a variety of bonuses and promotions from time to time for both new and existing members. All bonuses are subject to specific conditions stated in their respective promotion terms, which must be read carefully before accepting any offer.

General conditions applicable to all 100plus88 bonuses:

• Wagering Requirement: Each bonus carries a wagering requirement that must be met before bonus-related winnings can be withdrawn. This requirement is expressed as a multiple of the bonus value — for example, 30x means the bonus amount must be wagered 30 times.
• Validity Period: All bonuses have an expiry date. Unused bonuses or unmet wagering requirements within the specified period will be automatically forfeited.
• One Bonus Per Household: The welcome bonus is only eligible for one account per IP address and per residential address.
• Eligible Games: Not all games contribute toward bonus wagering requirements. Check the specific terms of each promotion for the list of eligible games.

All games available on the 100plus88 platform are operated in accordance with the rules set by their respective game providers and our platform's general guidelines. By playing, you agree that game results are final and non-disputable unless there is clear evidence of an obvious technical fault.

• The Return to Player (RTP) percentage for each game is set by the game provider and verified by independent regulatory bodies.
• Any winnings resulting from a software bug or technical error will be considered void and will not be paid out.
• For Live Casino games, results announced by the dealer are final once confirmed by the system.
• For Sports Betting, the betting limits and odds displayed at the time of bet confirmation are binding, not the limits or odds shown before you click to confirm.
• 100plus88 reserves the right to void bets or games affected by documented technical issues.

All 100plus88 members are expected to behave responsibly and ethically while using the platform. The following activities are strictly prohibited and may result in immediate account closure:

• Use of automated software, bots, or any unauthorised technical methods to gain an unfair advantage in games.
• Collusion with other players in multiplayer games (e.g. poker) to gain an unfair advantage.
• Money laundering or use of illegally obtained funds for gaming activities.
• Use of a false identity or forged documents during the KYC process.
• Attempting to exploit system bugs or inaccuracies in games.
• Distribution of offensive, threatening, or harmful content through any communication channel on the platform.

100plus88 reserves the right to suspend or close any member account for the following reasons, with or without prior notice depending on the severity of the case:

• Violation of any terms set out in this document.
• Failure to provide the requested KYC documentation within the stipulated timeframe.
• Suspected fraudulent activity or money laundering.
• Instructions from legal or regulatory authorities.
• Member-initiated request to close the account.

If an account is closed for reasons other than a terms violation, the available balance (excluding active bonuses) will be refunded to the member via the original payment method within 14 business days.

Members may also request voluntary account closure at any time through our customer support. Such requests will be processed within 48 business hours.

100plus88 provides this platform "as is" and we make every effort to ensure service availability and stability. However, we cannot guarantee that the platform will be free from interruptions, delays, or technical errors at all times.

To the extent permitted by applicable law, 100plus88 shall not be liable for:

• Indirect, consequential, or special losses arising from use of the platform.
• Data loss or damage caused by technical disruptions beyond our reasonable control.
• Acts or omissions by third parties, including game providers, payment providers, or internet service providers.
• Losses arising from your failure to keep your account login credentials secure.

The maximum total liability of 100plus88 to you under any circumstances shall not exceed the actual deposit amount you made in the 30 days prior to the claim.

If you have any complaint or dispute regarding the use of the 100plus88 platform, we encourage you to contact our customer support team first. Most issues can be resolved quickly through our support channels.

The official dispute resolution procedure at 100plus88 is as follows:

• Step 1: Reach our customer support team via live chat or email with full details of your dispute.
• Step 2: Our team will review your complaint and respond within 48 business hours.
• Step 3: If you are not satisfied with the initial resolution, you may request a review by a senior supervisor by referencing your complaint ticket number.
• Step 4: All final decisions issued by 100plus88 are conclusive and binding, unless there is strong evidence of a material error.

100plus88 reserves the right to amend, modify, or update these terms and conditions at any time due to operational requirements, regulatory changes, or service improvements. Any amendments take effect immediately upon publication on our website.

We will endeavour to notify members of significant changes via in-platform notifications or registered email; however, it remains the member's responsibility to review the latest terms. Continued use following any amendment constitutes acceptance of the updated terms.

If you have any questions about these terms and conditions, or need further clarification on any section, the 100plus88 team is ready to assist you through the following channels:

• Live Chat: Available 24/7 directly within the 100plus88 platform or mobile app.
• Email: [email protected] — response within 24 business hours.
• FAQ Page: Visit our FAQ page for answers to frequently asked questions.

We are committed to providing prompt and helpful responses to every inquiry received. Member satisfaction and comfort are our top priority.